Shipping Policy - ID Tech Systems

1.Shipping Methods:

  • ID Tech Systems offers various shipping methods to ensure prompt and reliable delivery of products.
  • The available shipping methods are displayed during the checkout process, and customers can choose their preferred option based on their location and urgency

2.Processing Time:

  • Orders placed before 12:00 PM (local time) on business days (Monday to Friday, excluding holidays) will be processed and shipped within 1-2 business days based on the stock availability. If the not in stock an ETA and alternatives will be suggested to customer and if it’s not satisfactory to the customer the order will be cancelled, and a refund will be issued.
  • Orders placed after 12:00 PM or on non-business days will be processed on the next business day.
  • Please note that processing times may vary during peak seasons or promotional periods.

3.Shipping Rates:

  • Shipping rates are calculated based on the weight, dimensions, and destination of the package.
  • Customers can view the estimated shipping charges during the checkout process before completing their order.
  • ID Tech Systems reserves the right to change shipping rates without prior notice, but any changes will not affect orders already placed.

4.Shipment Tracking:

  • Once an order is shipped, customers will receive a shipping confirmation email containing the tracking information.
  • Customers can track their packages by clicking on the provided tracking link or by visiting the carrier’s website and entering the tracking number.

5.Delivery Time:

  • The estimated delivery time depends on the selected shipping method and the destination.
  • ID Tech Systems strives to ensure timely delivery, but please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or customs delays.
  • Estimated delivery times are provided for reference purposes and are not guaranteed.

6.International Shipping:

  • ID Tech Systems offer delivery only inside India mainland and does not offer any international shipping as standard. For international shipping please contact ID Tech sales and support team ob [email protected]. If required customers can arrange for the collection from ID Tech warehouse and return is not allowed in this case and note that customers are responsible for any customs clearance procedures, customs duties, taxes, or import fees that may apply to their orders.

7.Order Modification or Cancellation:

  • If a customer wishes to modify or cancel an order, they should contact ID Tech Systems as soon as possible at [email protected].
  • Order modifications or cancellations are subject to approval and may not be possible if the order has already been processed or shipped.
  • Cancellation for customised items is not allowed.

8.Shipping Issues:

  • In the event of any shipping issues, such as lost or damaged packages, customers should contact ID Tech Systems at [email protected].
  • ID Tech Systems will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for the customer.

9.Address Accuracy:

  • Customers are responsible for providing accurate and complete shipping addresses during the checkout process.
  • ID Tech Systems will not be held liable for any delays or additional charges arising from incorrect or incomplete address information provided by the customer.

10.Shipping Policy Updates:

  • ID Tech Systems reserves the right to update or modify this shipping policy at any time without prior notice.
  • Customers are encouraged to review the most up-to-date version on the ID Tech Systems website or contact customer service for the latest information.

For further assistance or inquiries regarding shipping, please contact our customer service team at [email protected].

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